Payment Policy Effective Date: January 7, 2025 Address: 351 2nd St NW #103, Altoona, Iowa (IA)

At FuzzToPinn, we prioritize providing secure, reliable, and flexible payment options for our customers. This Payment Policy outlines the accepted payment methods, processing details, and important terms to ensure a smooth shopping experience.

1. Accepted Payment Methods

FuzzToPinn offers various payment options to meet diverse customer needs. Accepted methods include:

a. Credit and Debit Cards

  • Visa

  • MasterCard

  • American Express

  • Discover

b. Digital Wallets

  • PayPal

  • Apple Pay

  • Google Pay

c. Gift Cards and Store Credit

  • FuzzToPinn gift cards and store credit can be redeemed during checkout.

  • Gift cards and credits are non-refundable and cannot be exchanged for cash, except where required by law.

2. Payment Processing

Payments are processed securely through PCI DSS-compliant gateways. Here’s what to expect during the payment process:

  • Authorization: Once payment details are submitted, your financial institution authorizes the transaction.

  • Confirmation: You will receive an email confirming your order and payment details.

Orders are processed within 1-2 business days after successful payment authorization.

3. Payment Security

FuzzToPinn employs robust security measures to protect customer payment information:

  • SSL encryption safeguards data during online transactions.

  • Advanced fraud detection tools monitor for unauthorized or suspicious activities.

We do not store full credit/debit card details on our servers.

4. Refunds and Disputes

Refunds and disputes are governed by our Refund and Returns Policy. Key highlights include:

  • Refunds are issued to the original payment method within 7-10 business days after approval.

  • Customers disputing charges are encouraged to contact info@fuzztopinn.com before initiating a chargeback to resolve issues promptly.

5. Recurring Payments

For subscription-based or recurring orders:

  • Customers consent to automatic deductions from their selected payment method at each billing cycle.

  • Subscriptions can be canceled at any time through account settings or by contacting customer support.

6. Taxes and Additional Fees

a. Sales Tax

Applicable sales tax is calculated based on the shipping address and displayed during checkout.

b. International Fees

For international orders, customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.

7. Failed or Declined Payments

If a payment is declined:

  • Verify that all payment details are accurate.

  • Ensure sufficient funds are available.

  • Contact your financial institution for assistance.

Orders with failed payments will not be processed until a successful transaction is completed.

8. Payment Adjustments

a. Order Modifications

If an order is modified after placement (e.g., adding items or upgrading shipping), the total cost may be adjusted. Additional charges will require customer approval.

b. Refund Adjustments

Partial refunds for returned items will reflect the proportionate cost and exclude original shipping fees unless the return is due to a FuzzToPinn error.

9. Currency and Conversion Rates

All transactions are processed in USD. International customers making payments in other currencies may incur conversion fees or discrepancies due to exchange rates, determined by their financial institution.

10. Contact Information for Payment Inquiries

For payment-related questions or concerns, contact:

11. Changes to Payment Policy

FuzzToPinn reserves the right to amend this Payment Policy at any time. Updates will be posted on our website, and significant changes will be communicated via email. Continued use of our services after updates constitutes acceptance of the revised terms.