Sales Policy Effective Date: January 7, 2025 Address: 351 2nd St NW #103, Altoona, Iowa (IA)

At FuzzToPinn, we aim to provide a seamless and transparent shopping experience for all our customers. This Sales Policy outlines the terms and conditions related to purchases, pricing, order management, and more.

1. Order Placement

Orders can be placed through our official website at https://fuzztopinn.com. Customers are required to:

  • Provide accurate billing and shipping details during checkout.

  • Review their cart to ensure correct product selection, quantities, and preferences.

Once an order is placed, an email confirmation containing order details will be sent to the customer.

2. Payment and Pricing

a. Pricing

  • All prices are listed in USD and include applicable taxes unless specified otherwise.

  • Prices may be subject to change without prior notice, but confirmed orders will not be affected.

  • Promotional prices and discounts are time-sensitive and cannot be applied retroactively.

b. Payment Methods

We accept the following payment options:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover).

  • Digital wallets such as PayPal, Apple Pay, and Google Pay.

  • FuzzToPinn gift cards and store credits.

3. Order Processing

a. Confirmation

  • Orders are processed within 1-2 business days of successful payment.

  • Customers will receive a notification once the order is dispatched, including tracking details.

b. Cancellation

  • Orders can be canceled before shipment by contacting our support team at info@fuzztopinn.com. Once an order is shipped, it cannot be canceled.

4. Shipping and Delivery

Details regarding shipping methods, timelines, and costs are outlined in our Shipping Policy. Key points include:

  • Standard, expedited, and express shipping options are available.

  • Customers are responsible for providing accurate shipping information.

  • Delivery timelines are estimates and may be affected by external factors such as weather or carrier delays.

5. Promotions and Discounts

a. Coupon Codes

  • Coupons must be applied at checkout to receive the discount.

  • Coupons cannot be combined unless explicitly stated.

b. Loyalty Rewards

  • Returning customers may receive loyalty rewards or special offers.

  • Terms and conditions for each reward program will be detailed in promotional emails or on our website.

6. Product Availability

While we strive to keep our inventory up to date, some products may become unavailable after an order is placed. In such cases:

  • Customers will be notified promptly.

  • A full refund or alternative product option will be provided.

7. Sales Tax

Applicable sales taxes are calculated based on the shipping address and will be displayed at checkout. Customers are responsible for paying any additional duties or fees for international shipments.

8. Warranty and Liability

  • Products are covered by the manufacturer’s warranty, if applicable.

  • FuzzToPinn is not liable for damages caused by misuse or improper handling of products.

9. Disputes and Resolutions

For any disputes regarding sales:

  1. Contact our customer support team at info@fuzztopinn.com with your order details and a description of the issue.

  2. We will respond within 3-5 business days and work towards a resolution.

10. Customer Support

For inquiries related to sales, contact:

11. Changes to Sales Policy

FuzzToPinn reserves the right to modify this Sales Policy at any time. Updated versions will be posted on our website, and significant changes will be communicated via email. Continued use of our services indicates acceptance of the revised terms.